Event tickets are normally available at all known advance booking offices. The starting date of the advance booking is set by the respective organizer. As soon as the advance booking starts, you will find a corresponding notification and the ticket price on our website. If an event is already sold out, this information is also promptly displayed on our website and kept updated.

If an event is cancelled or postponed to another date, this information is promptly displayed on our website and kept updated. Tickets normally retain their validity in case of a postponement.

If you are unable to attend on the new date or the event is cancelled without a substitute date, you can return your tickets to the advance booking office where you purchased them.

We recommend that you check our website again right before the event in order to avoid any unpleasant surprises.

The organizer is always responsible for the return of the tickets. In most cases, we are only the venue and have no control over the redemption of ticket purchases. You will always find the respective organizer on your tickets. In these cases, you need to contact the organizer or your ticket agent directly. Should Bochumer Veranstaltungs-GmbH be the organizer of the cancelled event, you will find corresponding information in the respective entry in our Calendar of Events.

Here too: this decision can only be made by the organizer, please contact the organizer specified on your tickets or, if applicable, the ticket agent where the tickets were purchased.

Event visitors are welcome to use our underground parking garage. Coming from the A40, drive straight ahead onto Stadionring. After about 400 m you reach a roundabout and take the third exit. After about 50 m you will see the entrance to the underground carpark on your left.

You will also find public parking along the Stadionring. You can also use the parking garage at the musical theatre “Starlight Express”.

The parking fees for our underground garage are as follows:
€5.00 (up to 12 hours)
€12.00 (up to 24 hours)

To avoid queues, we offer you the option of paying for your parking ticket before the event.

Yes, the environmental zone starts right at the motorway exit and includes the entire city centre area. The route from the motorway to the RuhrCongress Bochum can therefore only be driven with a green environmental badge.

The trams 308 and 318 depart from the rewirpowerSTADION stop (approx. 5 minutes’ walk) alternately every 10 minutes in the direction of Bochum Hbf (approx. 5 minutes’ journey) until 20:00 hrs., and every 15 minutes after that. The last direct connection is on line 308 at 00:48 hrs. On Sundays and holidays, the last connection on line 308 leaves at 23:48 hrs. For individual information, please use the online public transport search on our homepage in the section Directions/Parking.

As a rule, admission is 30 to 60 minutes before the start of the event. However, this information may vary. Therefore, please note the corresponding information on your ticket or for the respective event in our online event programme.

Yes, handbags and rucksacks are usually checked by security at the entrance to an event. Rucksacks and bags which are larger than A4 size may not be taken into the event and, in case of doubt, have to be handed in at the cloakroom. It is fundamentally not allowed to bring glass (bottles, glasses, etc.), cans, weapons, fireworks and other dangerous objects. In case of doubt, other items that are not allowed are decided depending on the event.

No, the organizer does not usually want you to bring recording devices such as cameras and photographic equipment that cause disturbing elements such as flashes, and they are therefore not permitted.

You can get snacks and non-alcoholic drinks, as well as beer, wine and sparkling wine before and during the event at our bars in the foyer of the RuhrCongress Bochum. If you want more than a snack, we recommend one of the surrounding hotels or the numerous restaurants in the nearby city centre of Bochum (approx. 2 km away).

No! The RuhrCongress Bochum consistently enforces the Non-Smoking Act in accordance with the law. Smoking has been banned throughout the building since July 1, 2008. For guests who would like to smoke, alternatives are provided in the outdoor area, subject to the organizer’s specifications. With the so-called “smokers’ cards”, which you receive when you leave the building, you can also get back in without any problems after your break. The smoking ban also extends to the use of electronic cigarettes, so-called e-cigarettes.

There is a cloakroom in the foyer, directly opposite the entrance. The price is € 1.50 per garment.

No, it is fundamentally not permitted to bring animals to the events.

With the discontinuation of most of the Corona rules, the access restrictions and the mask requirement also cease to apply in our venues. Please note, however, that our organizers are free to apply measures for the respective events. Please inquire about any admission rules prior to your visit.

As a general rule, young people under the age of 16 need to be accompanied by a person authorized to supervise them. Parents and guardians may entrust other persons with supervision, provided they are at least 18 years old. A corresponding form for authorizing a person with supervision can be downloaded here.

Disabled parking is available behind the RuhrCongress Bochum.

In general, a sufficient number of seats for wheelchair users and their companions are available at all public events. For seated events with a free choice of seats, sufficient numbers are usually reserved in the orchestra area. In case of unseated events, a podium with accompanying ramp provides you with an unrestricted view in our venue on the evening of the event.

If you have tickets for an event with numbered seats, you will find detailed information on the respective booking systems and at all associated advance booking offices.

For events held on the first floor of our building, a lift is of course available.

Yes, there are disabled toilet facilities with barrier-free access on the first floor as well as on the upper floor of our house.

To save you any inconvenience, we offer pre-admission to all public events through a separate door at the main entrance.